Privacy policy

Rujani Tea (operated by Shoonya AB, org. nr. [559463-0435]) is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) and Swedish data protection law.

What Data We Collect

• Name, email address, phone number and delivery address (provided at checkout).

• Order details and payment references (e.g. Swish order reference CB-XXXXX).

• Browser and device data collected automatically via cookies and analytics tools.

How We Use Your Data

• To process and fulfil your order.

• To send order confirmation, dispatch and delivery notifications by email and SMS.

• To respond to customer service enquiries.

• To improve our website and services (analytics only — no data is sold).

Payment Data

• Card payments are processed by Stripe. We do not store your card details.

• Swish payments are processed via your bank. We receive only a payment confirmation and reference.

• Klarna payments are handled by Klarna AB. Their privacy policy applies to that transaction.

Data Sharing

• We do not sell your personal data to third parties.

• We share data only with service providers necessary to fulfil your order (shipping carriers, payment processors, email/SMS providers).

• All third-party providers are GDPR-compliant.

Data Retention

• Order data is retained for 7 years as required by Swedish accounting law.

• Marketing data is retained until you unsubscribe.

• You may request deletion of your data at any time by emailing info@rujanitea.se.

Your Rights (GDPR)

• Right to access — request a copy of the data we hold about you.

• Right to rectification — ask us to correct inaccurate data.

• Right to erasure — ask us to delete your data (subject to legal retention requirements).

• Right to object — opt out of marketing at any time.

• Right to data portability — receive your data in a portable format.

To exercise any of these rights, contact us at info@rujanitea.se. You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten — imy.se).

Cookies

• We use essential cookies for the website to function and analytics cookies to understand visitor behaviour.

• You can manage cookie preferences in your browser settings.