Shipping policy

Processing Time

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders placed on weekends or Swedish public holidays are processed the next business day.

• You will receive an email confirmation once your order has been dispatched.

• Standard delivery: 2–5 business days.

• We ship via PostNord or DHL within Sweden.

• Delivery is to your registered address — please ensure the address is correct at checkout.

• We currently ship to Sweden only. International shipping is coming soon.

• Sign up to our newsletter or follow @rujanitea_se to be notified when international shipping launches.

• A tracking number will be sent by email once your order is dispatched.

• You can track your order via PostNord or DHL's website.

• If a delivery fails due to an incorrect address or no one being available, the parcel will be held at your local collection point for 14 days.

• After 14 days uncollected parcels are returned to us. Re-delivery charges may apply.